Because we only produce custom made products, it is not possible to return the purchase. Therefore think carefully about the purchase you are going to make.

Please let us know by mail or phone. We will do anything in our power to solve the issue as soon as possible.

Check the contents of the package in the presence of the courier and in case of problems draw up a damage protocol that you have him signed. Send us this document as well as a photo of the damage by e-mail, stating your order number. If possible, we will send a new copy to you within 10 working days. (Please note, a delivery time of 20-22 working days applies for glass).