Feedback from Our Customers

I am very happy with my aluminium wall print of an image of my own artwork. The company is at pains to warn that they don’t refund for damage in transit unless a report is made by the courier so when the courier arrived, a confused young driver, I kept him with me while my husband and I unpacked and checked the goods, with our own prewritten complaint, in case it was damaged in the corners. Everything was OK but it was tense! Thanks Nikkel Art.

When I received the glass splash back, although all the photographs on the website show a white background, the glass was green when affixed to a white wall. I contacted the company. Customer services blamed me for not knowing that I had to order extra clear glass rather than tempered glass if I wanted a white background. Nowhere on the company website is there a warning about this for customers - indeed all the photographs with white background show white backgrounds not green. The only place that states that tempered glass is green is the drop down on the order but you would not know to select this because nowhere else states you need to order extra clear glass to obtain a white background! Due to the companys poor response to my query I would not use this company again. This is a shame because the product is very good quality and, if it had the white background I had expected, I would be leaving a 5 star review. Also, reading the feedback, I notice that the company sometimes feels it necessary to comment when a customer leaves poor feedback. This does not give the impression of a company that values customer feedback unless it is positive.

Beautiful splasback, exactly as picture I chose. Excellent quality and feel cost was justified. Is always a risk with customized products as cant return if decide its not really what you wanted. No problems with fitting and looks great. Delivered within 3 week time frame and very well packaged.

Love my new splashback. Quality is great and it finishes off my kitchen perfectly. So glad I used Nikkel Art

Very happy with image however I selected no wall fixings and it arrived with an aluminium frame fixing on the back which I wasn’t expecting and which wasn’t what I ordered. Nonetheless I kept it and have worked around the frame but please make it clear on website that even ticking no wall mountings will come with this fixing on the back.

Wonderful service and my uploaded photo came back as a lovely blind. Bringing back wonderful memories for us to see each day.

Im very impressed by the service. My uploaded picture had an error in it (some unnoticed areas of black), they emailed me back pointing out the error and I was able to upload a replacement picture. Even with this delay the service was blindingly quick! Less than 72 hours from ordering to holding my picture. A1++

I ordered 10 aluminium prints and were amazing quality. Perfect for my exhibition. There was a bit of an issue with delivery but was soon sorted and they still arrived in time. Would definitely order again!

Amazing graphic quality, better than it said on the tin. The splashback made our kitchen complete.Thank you very much.

Excellent product ,excellent service, absolutely looks fantastic had nothing but fabulous comments on it!Really really happy with my choice would definetly use you again and have highly recommended your company.Regards Barry

Absolutely brilliant. Looks stunning in our hot tub room.

Absolutely beautiful - looks stunning on my walk will definitely be looking at further purchases

Wow! Absolutely fantastic! I found an a picture on Nikkel Arts pages which I really loved but didn’t want an ordinary oblong shape. I requested that the picture could be altered so that it would wrap around my whole kitchen. I have to say that Jessica Vrolix and Daisy Brodala are 2 of the most helpful & patient people as we had to exchange over 30 emails between us to ensure that I got the measurements exactly right and that the designer could match the pattern the whole way round. The result is amazing. My grey and white kitchen has been totally transformed with this beautiful pink magnolia image brightening it right the way around. I am so pleased and 100% recommend Nikkel Art! Please pass on my thanks especially to the designer who patiently kept altering the design until it was perfect.

Beautiful product, it takes pride of place in our new gift shop

Great splash back quality is superb and delivery as promised looks fantastic in the new kitchen I would recommend without hesitation thank you for a quality honest product and service

Excellent service from this company, particularly as the manufacturing process took place in Belgium. Immediate response to my email enquiry and the bespoke splashback was delivered in perfect condition a week earlier than expected. Well done!

Fantastic selection of products, easy to fit to personal requirements, fantastic quality of product delivered on time and packaged very well. Will use again and recommend to others.

Super service from nickel-art !!! The picture quality is a very good. I was expecting the picture to be pixelated but I was wrong - very clear !!!! We used the picture to cover a set of side windows in a conservatory that, through glass an obscure brick wall could be seen. It’s transformed the room - a lovely relaxing beach seaview is now seen through the windows !! Very pleased & would highly recommend!!!

excellent service, communication, delivery and especially product.

We are absolutely over the moon with our splash back. Service and quality are first class. The product is first class will definitely use again. I can’t say enough about the quality and service a massive thank you.

Poor communication, no replies to messages and still no idea wen items will be delivered

Our splash back is beautiful. Although we haven’t fitted it yet I’m sure it will look stunning in our new kitchen. It was extremely well packed. I would highly recommend this product.

Fabulous quality and finish. Bought a bespoke printed splashback and a wall mural. Both look great up. Took a little longer arriving than anticipated, however so pleased with them that is now forgotten. Ordered from .co.uk ... packages came from Belgium? 5 * from me. Defo use again and have recommended to others already!

High quality splashback. Excellent communication and safe delivery. Highly recommended