It can go from 1 till 22 working days, depending on the chosen product. Consult our delivery times per product here.

Of course. Click on top of our website on "upload photo" to upload your own photo to our website.

We accept payments by Bancontact, Visa, MasterCard, American Express, iDEAL, PayPal, Apple Pay and bank wire.

In your account you can easily check the status of your order. After placing the order, you will receive a confirmation mail with an expected delivery date.

• Payment accepted/preparation for production: We have received your order.
• Awaiting bank wire payment: We are waiting for your order to be paid by bank wire.
• Payment accepted: We have received your payment.
• In production: Your order is being processed.
• Your order has been shipped: Your package has been handed over to the courier. You will receive a shipping confrimation with a tracking number to follow up on the delivery of your pacakge.

Is is possible that the confirmation mail accidently got into your spam. If you cannot find it, you can contact us by mail or phone.

You can adjust of cancel the order within 15 minutes after placing it. In case of a cancellation, we will deduct 10% administration fee. When the total amount after adjustment is less then what you have paid, we will compensate that in the form of a voucher. This can be used for a future order within 1 year.

In your shopping cart you can click on the "have a promo code?" button, beneath the total amount to pay. Enter the code in the field that appears and click on "add". The discount will automatically be redeemed. Note that discount codes cannot be redeemded on orders that are already placed. When you forgot to apply the code, you can use it with a new order.

Follow us on social media, subscribe for our news letter or keep an eye on our website and blog to stay informed of current promotions.

When subscribing to our news letter, you'll be the first to hear about new products and fun promotions. Don't worry, we won't overload you with mails. You will receive our inspirations about once a month and you can unsubscribe at any time.

Since our website has recently been updated, it is unfortunately no longer possible to log in to your old account and consult your order history. Click here to create a new account. For questions about previous orders you can always contact us by mail or telephone.

You can consult our FAQ's or you can contact us by mail or phone.

The details that are used by making the order, are only used for the execution of the order, handling of any complaints, to simplefy future orders and to inform you about new products. Your details will never be shared with third parties. Click here to consult our privacy statement.

Because we renewed our website, it is not possible to long anymore onto your old account. You also cannot consult your order history. Click here to create a new account. When you have any questions concerning old orders, you can always contact us by mail or phone.

No, you don’t have to spend the amount in one go. If you order something that costs less than the amount on your gift card, you will receive a new code with the remaining balance after ordering.